Call today 866-599-3626
FAQ's
Q:WHY CHOSE AND GO WITH DECKOLIGHTS,INC?

At DECKOLIGHTS,INC we are experts in outdoor decorative lighting. Any size house ,from small to large ,our lights installation services will make your home look fantastic. Whether it is roofline, landscape,or tree lighting we will turn your home into a spectacular masterpiece. we will be more then happy to come to your home and provide you with different decorating ideas and also to turn your existing ideas into reality.

Q:DO YOU HAVE A PRICE LIST ?

Each property requires a custom design and no two are the same, from a structure roofline, to the age, height, width and type of every tree on the lot. Every lighting installation is completely unique; even from one year to the next the requirements can change if trees have grown. Our professional, highly-qualified sales staff will come to your property to thoroughly asses your needs and create an estimate specific to your property.

Q:WHERE DO I CALL AND HOW SOON WILL DECKOLIGHTS,INC WILL REPAIR MY LIGHTS?

We will do a follow up and make a routine check-ups throughout the season and make repairs as necessary to ensure your lighting and décor are as hassle-free as possible. However, if you notice lights out or falling down, we will have a technician repair them as soon as possible. In the event your lights are out, please be sure to check your GFI outlets prior to contacting us. If the issue is not resolved after checking your GFI outlets, please contact us at: 866 599 3626

Q:WHY ARE SOME OF MY LIGHTS TURNING ON AND OFF AT DIFFERENT TIMES ?

If your lights are not synchronized, it is possible that either the lights are plugged into a switched outlet or one of the timers could be malfunctioning. If this should happen, please contact us at 8665993626 and we will troubleshoot the issue for you at soon as possible

Q:WHY ARE MY LIGHTS NOT COMING ON ?

The most common reason lights do not turn on is because a GFI outlet has turned off as a safety feature, which is associated with your existing electrical wiring. Resetting a GFI outlet is easy: locate the outlet that is not working, make sure that all the electrical cords and lighting are dry, and simply push the reset button back in. If it does not reset, the outlet may still be sensing moisture, or the outlet has gone bad and needs to be replaced. Be sure to check your GFI outlets before contacting us at 866 599 3626 DECKOLIGHTS ,INC

Q:WHEN WILL THE LIGHTS BE INSTALLED ?

The lights can usually be installed according to your preference. However, we do tend to book up early in the season and as the season continues, our scheduling flexibility diminishes. We highly recommend having your lights installed early. This allows us to CONVENIENT WORK WITH YOU IN EACH WAY POSSIBLE AND WORK UNTILL your lighting design IS DONE ALSO TO ensure there are no electrical issues. If there are any issues, there will be adequate time to repair the electrical before you want your lights to come on regularly. DECKOLIGHTS,INC WILL COME BACK THE DAY YOU WOULD LIKE YOUR LIGHTS TO COME ON AND OFF ON THE SEASON

Q:WHEN WILL MY CHRISTMAS LIGHTS BE REMOVE ?

Soon after the holiday season, we will carefully remove your display at no additional charge. our office will contact you to arrange a day and time to remove your lighting and décor. Generally you can expect your lights to be removed within the first two to three weeks of January. If you want your lights off earlier, you can simply unplug the digital timers or call the office to have one of our technicians do it for you.

DO I NEED TO PURCHASE LIGHTS ?

AT DECKOLIGHTS,INC , we provide all lights ,decoration, extension cords,and all the material needed. DECKOLIGHTS,INC will ensure all the lights and decoration is in top condition approve for commercial>

Q:DO DECKOLIGHTS,INC WORK WITHS EXPERIENCED INSTALLATION TEAMS ?

All of our crews HAVE AND AGGRESSIVE experienced IN THE FEIELD AND extremely low turnover, year after year our crews gain more and more experience. Additionally, our staff members are designated to crews in order to ensure that each and every crew has highly-experienced members. Finally, all crew chiefs have multiple years of experience working for DECKOLIGHTS,INC and its stringent standards